OAKDALE (NE) LTD

Privacy Policy

Oakdale NE Ltd
Effective Date: May 2026

 

At Oakdale NE Ltd we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, or engage our services.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

 

1. Who We Are

Oakdale NE Ltd provides professional arboricultural, tree surgery, vegetation management, consultancy, and associated land management services throughout Teesside, North Yorkshire and surrounding regions.

 

Contact Details

Oakdale NE Ltd
Website: www.oakdaleltd.com
Email: iain@oakdaleltd.com
Telephone: 01287 644555

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

 

2. Information We Collect

We may collect and process the following types of information:

 

Information You Provide Directly

  • Name
  • Address
  • Telephone number
  • Email address
  • Details relating to enquiries or projects
  • Information submitted through contact forms
  • Photographs or site information you provide

 

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Pages visited and time spent on site
  • Cookies and analytics information

 

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Provide quotations and services
  • Manage projects and contracts
  • Arrange site visits and consultations
  • Improve our website and services
  • Maintain health & safety records where necessary
  • Comply with legal and regulatory obligations
  • Prevent fraud or misuse of our website

We will only process your information where we have a lawful basis to do so under UK GDPR.

 

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate business interests

 

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies may be used for:

  • Website functionality
  • Traffic analysis
  • Performance monitoring
  • Visitor behaviour insights

You can manage or disable cookies through your browser settings.

If we use analytics providers such as Google Analytics, information may be processed in accordance with their privacy policies.

For more information, users may visit:
Google Privacy Policy

 

6. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Professional advisors
  • IT and website providers
  • Contractors or subcontractors where necessary for project delivery
  • Regulatory bodies or authorities where legally required
  • Insurance providers
  • Finance or accounting providers

All third parties are expected to respect the security of your personal data and process it lawfully.

 

7. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your data, no internet transmission can be guaranteed fully secure.

 

8. How Long We Keep Data

We only retain personal data for as long as reasonably necessary:

  • To fulfil the purposes collected for
  • To comply with legal obligations
  • To resolve disputes
  • To enforce agreements

Retention periods may vary depending on the nature of the service or legal requirement.

 

9. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

 

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of any external websites they visit.

 

11. Marketing Communications

If you contact us or request information, we may occasionally communicate regarding our services.

You can request to stop receiving marketing communications at any time by contacting us directly.

 

12. CCTV, Site Photography & Operational Recording

As part of our operational activities, training, health & safety compliance, and marketing, Oakdale NE Ltd may occasionally capture photographs or video footage during works or site operations.

Reasonable efforts are made to avoid capturing identifiable individuals without permission where appropriate.

 

13. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations.

Any updates will be published on this page with a revised effective date.

 

14. Contact Us

For any privacy-related enquiries, please contact:

Oakdale NE Ltd
www.oakdaleltd.com

01287 644555

iain@oakdaleltd.com